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How to use the Canvas online classroom

How to Log into Canvas – (Champlain College students, faculty and staff with @champlain or @mymail accounts)

  1. Go to https://champlain.instructure.com/
  2. Sign into your Google Champlain account by entering your Champlain username and password.
  3. Forgot your password? Reset your password at https://welcome.champlain.edu or contact Champ Support at champsupport@champlain.edu or call 802-860-2710.

How to Log into Canvas (users without Champlain email accounts)

  1. Go to https://champlain.instructure.com/login/canvas
  2. Sign into with your personal email address and password
  3. Forgot your password? Select “Forgot Password” to create a new password. 

How to Use Canvas

How to Get Help with Canvas

Champlain College offers 24/7 Canvas support for all users. If you are experiencing technical difficulties, please contact them by:

  • Clicking the “Help” button in the bottom left corner of Canvas to submit a ticket or to live chat with a member of the Canvas support team.
  • Calling 877-399-9103, a dedicated 24/7 support line for Champlain College students and faculty.
  • Emailing: support@instructure.com

If your question is not Canvas-related please contact Champlain College Support Services for assistance.

Technical Requirements

Canvas and its hosting infrastructure are designed for maximum compatibility and minimal requirements. (Note: Software Development and Engineering courses may haveadditional technical requirements.)

Screen Size

  • A minimum of 1024 x 600. This is the average size of a net-book.

Operating Systems

  • Windows XP SP3 and newer
  • Mac OSX 10.6 and newer
  • Linux – chromeOS

Computer Speed and Processor

  • Use a computer 5 years old or newer when possible.
  • 1GB of RAM
  • 2GHz processor

Screen Readers

  • Latest version of JAWS for Internet Explorer 9 & 10 and Firefox
  • Latest version of VoiceOver for Safari
  • There is no screen reader support for Chrome

Internet Speed

  • Canvas has been carefully crafted to accommodate low bandwidth environments.
  • Minimum of 512kbps

*For additional technical requirements, navigate to the Champlain College technical requirements page.

Updated on August 6, 2019

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